Batman: Arkham Knight had, to put it lightly, a fairly problematic release on PC. The game has received an influx of negative Steam reviews due to bad framerate drops, glitches, and other issues causing poor performance.
Many were shocked when WB Games finally did the right thing and pulled the game from Steam until the issues are ironed out. WB has even recommended that Steam users get refunded via Steam’s new refund policy (which is surprising for a “AAA” publisher). WB Games had this to say regarding Arkham Knight on Steam:
“Dear Batman: Arkham Knight PC owners,
We want to apologize to those of you who are experiencing performance issues with Batman: Arkham Knight on PC. We take these issues very seriously and have therefore decided to suspend future game sales of the PC version while we work to address these issues to satisfy our quality standards. We greatly value our customers and know that while there are a significant amount of players who are enjoying the game on PC, we want to do whatever we can to make the experience better for PC players overall.
Thank you to those players who have already given valuable feedback. We are continuously monitoring all threads posted in the Official Batman: Arkham Knight Community and Steam forums, as well as any issues logged with our Customer Support (http://support.wbgames.com/). If you purchased your copy of the game and are not satisfied with your experience, then we ask for your patience while these issues are resolved. If desired, you can request a refund at https://help.steampowered.com (Steam refund policies can be found here: http://store.steampowered.com/steam_refunds) or the retail location where you purchased the game.
The Batman: Arkham fans have continually supported the franchise to its current height of success, and we want to thank you for your patience as we work to deliver an updated version of Batman: Arkham Knight on PC so you can all enjoy the final chapter of the Batman: Arkham series as it was meant to be played. “
It was odd that WB Games even released the game on PC at such a poor state when PS4 and Xbox One users have been reporting much better performance. It’s pretty clear that this was a somewhat lazy port. Regardless, I’m glad that WB games stepped up and did the right thing to salvage the situation.by